troubleshooting This section describes problems that may occur with the Information Manager tools as a result of: Build Errors— these errors can occur during the dtinfogen build, dtinfogen tocgen, and dtinfogen update processes. Style Sheet Errors— these errors can occur during the dtinfogen build or the dtinfogen update processes. Library Administration Errors— these errors occur during the dtinfogen admin process. For more information, see dtinfogen(1). The following error messages are generally associated with the build process and are generated by either the dtinfogen build, dtinfogen tocgen, or dtinfogen update programs. The following error message: (ERROR) An undeclared style sheet name NAME was found in the bookcase specification. means that style sheet NAME is specified in the bookcase specification but has not been declared anywhere. You must include the style sheet explicitly. One way of including a style sheet is through the use of an entity reference. The following error message: (ERROR) An illegal ToC was found. means that the Information Manager found more than one TOC within the same book. Only one TOC is allowed for each book. The following error message: (ERROR) Memory exhausted. means that insufficient memory was available to complete the build. You must increase the memory available for the build process. See Build Considerations for more information about allocating memory for the build process. The following error message: (ERROR) ToC validation failed. means that TOC validation failed. Check the log of the build for details on where to find the error. The following error message: (ERROR) IDREF = LINK " of ToC file = FILE " at line = LINE " is pointing to an unavailable section. means that a hypertext link LINK at line LINE in the TOC file FILE does not have a destination section. Supply a unique ID for the destination section. The following error message: (ERROR) Section ID = ID " of file = FILE " at line = LINE " does not have a corresponding link with " the value = ID " from the " TOC file = TOCFILE. means that no link exists from the TOC file TOCFILE to the section ID for FILE. Check the TOC file TOCFILE and add a link with the value ID to the TOC. The following error message: (ERROR) Duplicate ID = ID " found in file = FILENAME1 " at line = LINE1 " is in conflict with " ID = ID " found in file = FILE2 " at line = LINE2. means that the Information Manager found the duplicate ID value ID in both FILE1 and FILE2. Each ID value must be unique. Change the appropriate ID value to make it unique. Be sure to update the TOC file with the new value. The following error message: (ERROR) Duplicate section ID = ID " found in the file = FILE1 " at line = LINE1 " is in conflict with section ID = ID " in file = FILE2 " at line= LINE2. means that the Information Manager found the duplicate section ID value ID in both FILE1 and FILE2. Each section ID value must be unique. Change the appropriate section ID value to make it unique. Be sure to update the TOC file with the new value. The following error message: (ERROR) Tab ID = TabId " of book = bookName " specified in file = FILE1 " at line = LINE " is not pointing to any " section ID found in the book. means that the tab ID value TabId listed in bookName was not found in the files that comprise bookName. All tabs must point to a valid section in the book. Make sure the tab ID is pointing to a valid section. The following error message: (ERROR) Style sheet validation failed. means that a syntax error was found in the style sheet. Correct the syntax error in the style sheet. The following error message: (ERROR) An ID could not be found for the graphical object. means that the graphical object did not have an ID. Supply a non-empty ID value for the graphical object. The following error message: (ERROR) Terms file does not exist. means that there is insufficient disk space to contain a temporary file for searchable terms information. Verify that you have enough disk space to perform the build. The following error messages are associated with style sheets. For information about creating and using style sheets, see Understanding Information Manager Style Sheets and Creating a Style Sheet. The following error message: (ERROR) Autonumber: missing ID attribute. means that the ID attribute for autonumbering could not be found. Specify the ID attribute for autonumbering. The following error message: (ERROR) Autonumber: missing Type attribute. means that the Type attribute for autonumbering could not be found. Specify the Type attribute for autonumbering. The following error message: (ERROR) Autonumber: missing Initial attribute. means that the Initial attribute for autonumbering could not be found. Specify the Initial attribute for autonumbering. The following error message: (ERROR) Autonumber: missing Delta attribute. means that the Delta attribute for autonumbering could not be found. Specify the Delta attribute for autonumbering. The following error message: (ERROR) Autonumber: missing Reset attribute. means that the Reset attribute for autonumbering could not be found. Specify the Reset attribute for autonumbering. The following error message: (ERROR) Autonumber: missing Counter attribute. means that the Counter for autonumbering could not be found. Specify the Counter attribute for autonumbering. The following error message: (ERROR) No name given for the style sheet. means that the style sheet name was missing. Specify the style sheet name. The following error message: (ERROR) Syntax error in EXPR. means that a syntax error was found in the expression EXPR specified for an Information Manager architectural form. Search for the expression EXPR in the DTD and correct the syntax for the Information Manager architectural form. The following error messages are associated with the dtinfogen admin command. The following error message: (ERROR) InfoLibPath is not a valid information library. means that the InfoLibPath you specified may be an invalid path, or the information library itself may be invalid. Enter the correct path name, or check to see if there is a file named *.oli under the InfoLibPath you chose. The following error message: (ERROR) No copying is performed because of errors found in validation. means that dtinfogen admin found a problem in the validation phase and did not copy the bookcase into the destination library. The problem may be version mismatch or duplicate IDs. The following error message: (ERROR) Data version mismatch " checkBase version = # " installBase version = # means that dtinfogen admin found a database version mismatch in the bookcase you are copying (checkbase) and the bookcase that exists in the information library (installed base). Rebuild the bookcases with the same version of the build tools. The following error message: (ERROR) Duplicate ID value [ID] found in BookCaseName means that dtinfogen admin found ID in the bookcase you are copying and in BookCaseName, the bookcase into which you are copying. All IDs must be unique. Change the ID value of one of the sections in the SGML document and rebuild the bookcases. The following error message: (ERROR) The position you chose is not valid. Please specify a valid position for the bookcase. means that the position you specified for a particular bookcase is out of range. Please specify a valid position for the bookcase. The following error message: (ERROR) Unable to remove BookCaseName from InfoLibPath means that dtinfogen admin was unable to remove bookcase BookCaseName from the information library InfoLibPath. Verify that you have the correct permissions for changing this bookcase. It may be that this bookcase does not exist in the information library, or the bookcase path is not valid. The following error message: (ERROR) You have chosen an invalid number. Please specify a number 1-6. means that you have chosen a number that is out of range.