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@@ -1,57 +1,26 @@
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OpenSSL User Support resources
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==============================
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-_Under Construction; not more than a collection of text fragments yet._
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+See the <https://www.openssl.org/support/contracts.html> for details on how to
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+obtain commercial technical support.
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-See the OpenSSL website www.openssl.org for details on how to obtain
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-commercial technical support. Free community support is available through the
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-openssl-users email list (see
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-<https://www.openssl.org/community/mailinglists.html for> further details).
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-
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-If you have any problems with OpenSSL then please take the following steps
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-first:
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-
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- - Download the latest version from the repository
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- to see if the problem has already been addressed
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- - Configure with no-asm
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- - Remove compiler optimization flags
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-
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-If you wish to report a bug then please include the following information
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-and create an issue on GitHub:
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-
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- - OpenSSL version: output of 'openssl version -a'
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- - Configuration data: output of 'perl configdata.pm ==dump'
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- - OS Name, Version, Hardware platform
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- - Compiler Details (name, version)
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- - Application Details (name, version)
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- - Problem Description (steps that will reproduce the problem, if known)
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- - Stack Traceback (if the application dumps core)
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-
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-Just because something doesn't work the way you expect does not mean it
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-is necessarily a bug in OpenSSL. Use the openssl-users email list for this type
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-of query.
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-
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-For *questions* on how to use OpenSSL or what went wrong when you
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-tried something, our primary resource is the mailing list
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-openssl-users@openssl.org, where you can get help from others in the
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-OpenSSL community (which includes the developers as time permits).
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-
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-Only subscribers can post to openssl-users@openssl.org (although the
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-archives are public).
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-For more information, see <https://www.openssl.org/community/mailinglists.html>
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-
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-You have general questions about using OpenSSL
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-----------------------------------------------
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+If you have general questions about using OpenSSL
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+-------------------------------------------------
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In this case the [openssl-users] mailing list is the right place for you.
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The list is not only watched by the OpenSSL team members, but also by many
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other OpenSSL users. Here you will most likely get the answer to your questions.
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An overview over the [mailing lists](#mailing-lists) can be found below.
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-You found a Bug
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----------------
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+If you think you found a Bug
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+----------------------------
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-If you have any problems with OpenSSL then please take the following steps first:
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+*NOTE: this section assumes that you want to report it or figure it out and
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+fix it. What's written here is not to be taken as a recipe for how to get a
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+working production installation*
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+
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+If you have any problems with OpenSSL then please take the following steps
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+first:
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- Search the mailing lists and/or the GitHub issues to find out whether
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the problem has already been reported.
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@@ -105,11 +74,13 @@ The most important lists are:
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- [openssl-project] for discussion about the development roadmap
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and governance.
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-- [openssl-dev] for discussion about development of OpenSSL.
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+Only subscribers can post to [openssl-users] or [openssl-project]. The
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+archives are made public, however. For more information, see the [mailing
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+lists] page.
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-The openssl-dev list has been discontinued since development is now taking
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-place in form of GitHub pull requests. Although not active anymore, the
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-searchable archive may still contain useful information.
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+There was an [openssl-dev] list that has been discontinued since development
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+is now taking place in the form of GitHub pull requests. Although not active
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+anymore, the searchable archive may still contain useful information.
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