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- name: Deployment troubleshooting
- description: |
- You are a server administrator and you are encountering a technical issue during installation, upgrade or operations of Mastodon.
- labels: ['status/to triage']
- type: 'Troubleshooting'
- body:
- - type: markdown
- attributes:
- value: |
- Make sure that you are submitting a new bug that was not previously reported or already fixed.
- Please use a concise and distinct title for the issue.
- - type: textarea
- attributes:
- label: Steps to reproduce the problem
- description: What were you trying to do?
- value: |
- 1.
- 2.
- 3.
- ...
- validations:
- required: true
- - type: input
- attributes:
- label: Expected behaviour
- description: What should have happened?
- validations:
- required: true
- - type: input
- attributes:
- label: Actual behaviour
- description: What happened?
- validations:
- required: true
- - type: textarea
- attributes:
- label: Detailed description
- validations:
- required: false
- - type: input
- attributes:
- label: Mastodon instance
- description: The address of the Mastodon instance where you experienced the issue
- placeholder: mastodon.social
- validations:
- required: true
- - type: input
- attributes:
- label: Mastodon version
- description: |
- This is displayed at the bottom of the About page, eg. `v4.4.0-alpha.1`
- placeholder: v4.3.0
- validations:
- required: false
- - type: textarea
- attributes:
- label: Environment
- description: |
- Details about your environment, like how Mastodon is deployed, if containers are used, version numbers, etc.
- value: |
- Please at least include those informations:
- - Operating system: (eg. Ubuntu 22.04)
- - Ruby version: (from `ruby --version`, eg. v3.3.5)
- - Node.js version: (from `node --version`, eg. v20.18.0)
- validations:
- required: false
- - type: textarea
- attributes:
- label: Technical details
- description: |
- Any additional technical details you may have, like logs or error traces
- validations:
- required: false
|
