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+name: "Bug report: Nextcloud Server"
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+description: "Submit a report and help us improve Nextcloud Server"
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+title: "[Bug]: "
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+labels: ["bug", "0. Needs triage"]
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+body:
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+ - type: markdown
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+ attributes:
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+ value: |
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+ ### 👍 Thank you for contributing to our project!
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+ Please note this is a **free and open-source** project. You can obtain [Enterprise support](https://nextcloud.com/support/) if you run Nextcloud Server in a mission critical environment.
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+ - type: checkboxes
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+ id: before-posting
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+ attributes:
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+ label: "⚠️ Before submitting, please verify the following: ⚠️"
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+ description: All conditions are **required**. Your issue can be closed if these are checked incorrectly.
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+ options:
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+ - label: This is a **bug**, not a question or a configuration issue.
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+ required: true
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+ - label: This issue is **not** already reported on Github (I've searched it).
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+ required: true
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+ - label: Nextcloud Server **is** up to date. See [Maintenance and Release Schedule](https://github.com/nextcloud/server/wiki/Maintenance-and-Release-Schedule) for supported versions.
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+ required: true
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+ - label: I agree to follow Nextcloud's [Code of Conduct](https://nextcloud.com/contribute/code-of-conduct/)
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+ required: true
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+ - type: textarea
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+ id: bug-description
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+ attributes:
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+ label: Bug description
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+ description: Provide a description of the bug you're experiencing.
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+ validations:
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+ required: true
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+ - type: textarea
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+ id: reproduce
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+ attributes:
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+ label: Steps to reproduce
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+ description: Describe the steps to reproduce the bug.
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+ value: |
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+ 1.
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+ 2.
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+ 3.
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+ ...
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+ validations:
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+ required: true
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+ - type: textarea
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+ id: expected-behavior
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+ attributes:
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+ label: Expected behavior
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+ description: Describe what you expected to happen.
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+ validations:
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+ required: true
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+ - type: dropdown
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+ id: install-method
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+ attributes:
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+ label: Installation method
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+ description: |
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+ Select installation method you used.
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+ Describe the method in the "Additional info" section if you chose "other".
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+ options:
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+ - "Manual installation"
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+ - "Official Docker image"
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+ - "Official VM scripts"
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+ - "Official SNAP package"
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+ - "Official All-in-One appliance"
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+ - "Web installer on a VPS or web space"
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+ - "Other"
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+ validations:
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+ required: true
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+ - type: dropdown
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+ id: system
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+ attributes:
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+ label: Operating system
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+ description: |
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+ Select operating system where Nextcloud Server is installed.
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+ Describe in the "Additional info" section if you chose "Other".
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+ options:
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+ - "Debian/Ubuntu"
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+ - "RHEL/CentOS"
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+ - "Other"
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+ validations:
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+ required: true
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+ - type: dropdown
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+ id: php
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+ attributes:
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+ label: PHP engine version
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+ description: |
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+ Select PHP engine version serving Nextcloud Server.
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+ Describe in the "Additional info" section if you chose "Other".
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+ options:
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+ - "PHP 7.3"
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+ - "PHP 7.4"
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+ - "PHP 8.0"
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+ - "PHP 8.1"
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+ - "Other"
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+ validations:
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+ required: true
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+ - type: dropdown
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+ id: webserver
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+ attributes:
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+ label: Web server
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+ description: |
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+ Select Webserver serving Nextcloud Server.
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+ Describe in the "Additional info" section if you chose "Other".
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+ options:
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+ - "Apache (supported)"
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+ - "Nginx"
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+ - "Lighttpd"
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+ - "Other"
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+ validations:
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+ required: true
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+ - type: dropdown
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+ id: database
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+ attributes:
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+ label: Database engine version
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+ description: |
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+ Select Database engine serving Nextcloud Server.
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+ Describe in the "Additional info" section if you chose "Other".
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+ options:
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+ - "MySQL"
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+ - "MariaDB"
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+ - "PostgreSQL"
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+ - "SQlite"
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+ - "Oracle"
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+ - "Other"
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+ validations:
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+ required: true
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+ - type: dropdown
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+ id: fresh
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+ attributes:
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+ label: Is this bug present after an update or on a fresh install?
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+ description: |
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+ Select if bug is present after an update or on a fresh install.
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+ options:
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+ - "Updated from a minor version (ex. 22.2.3 to 22.2.4)"
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+ - "Updated to a major version (ex. 22.2.3 to 23.0.1)"
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+ - "Fresh Nextcloud Server install"
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+ validations:
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+ required: true
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+ - type: dropdown
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+ id: encryption
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+ attributes:
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+ label: Are you using the Nextcloud Server Encryption module?
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+ description: |
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+ Select if encryption is Enabled on your Nextcloud Server.
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+ options:
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+ - "Encryption is Enabled"
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+ - "Encryption is Disabled"
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+ validations:
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+ required: true
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+ - type: checkboxes
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+ id: users
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+ attributes:
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+ label: Are you using an external user-backend?
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+ description: |
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+ Select all user-backends Enabled on your Nextcloud Server.
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+ Describe in the "Additional info" section if you chose "Other".
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+ options:
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+ - label: "Default internal user-backend"
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+ - label: "LDAP/ Active Directory"
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+ - label: "SSO - SAML"
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+ - label: "Other"
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+ validations:
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+ required: true
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+ - type: textarea
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+ id: configs
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+ attributes:
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+ label: Configuration report
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+ description: |
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+ Provide information about your configuration.
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+ To get this information, execute one of the following commands on the CLI:
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+ ```shell
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+ sudo -u www-data php occ config:list system
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+ php occ config:list system
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+ ./occ config:list system
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+ ```
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+ > NOTE: This will be automatically formatted into code.
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+ render: shell
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+ validations:
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+ required: true
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+ - type: textarea
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+ id: apps
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+ attributes:
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+ label: List of activated Apps
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+ description: |
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+ Provide information about your apps.
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+ To get this information, execute one of the following commands on the CLI:
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+ ```shell
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+ sudo -u www-data php occ app:list
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+ php occ app:list
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+ ./occ app:list
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+ ```
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+ > NOTE: This will be automatically formatted into code.
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+ render: shell
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+ validations:
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+ required: true
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+ - type: textarea
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+ id: nextcloud-signingstatus
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+ attributes:
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+ label: Nextcloud Signing status
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+ description: |
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+ Provide Nextcloud Signing status.
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+ First, login as Admin user into your Nextcloud, then access this URL:
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+ ```shell
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+ https://yournextcloud.com/index.php/settings/integrity/failed
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+ ```
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+ > NOTE: This will be automatically formatted into code.
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+ render: shell
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+ validations:
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+ required: true
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+ - type: textarea
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+ id: nextcloud-log
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+ attributes:
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+ label: Nextcloud Logs
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+ description: |
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+ Provide Nextcloud logs lines.
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+ Copy all contents from `data/nextcloud.log` or a RAW from `/settings/admin/logging` section:
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+ > NOTE: This will be automatically formatted into code.
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+ render: shell
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+ validations:
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+ required: true
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+ - type: textarea
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+ id: additional-info
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+ attributes:
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+ label: Additional info
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+ description: Any additional information related to the issue (ex. browser console errors, software versions).
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+ validations:
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+ required: true
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