name: "Bug report: Nextcloud Server" description: "Submit a report and help us improve Nextcloud Server" title: "[Bug]: " labels: ["bug", "0. Needs triage"] body: - type: markdown attributes: value: | ### 👍 Thank you for contributing to our project! Please note this is a **free and open-source** project. Most people take on their own time to help you, so please, be patient. You can obtain [Enterprise support](https://nextcloud.com/support/) if you run Nextcloud Server in a mission critical environment. - type: checkboxes id: before-posting attributes: label: "⚠️ This issue respects the following points: ⚠️" description: All conditions are **required**. Your issue can be closed if these are checked incorrectly. options: - label: This is a **bug**, not a question or a configuration/webserver/proxy issue. required: true - label: This issue is **not** already reported on [Github](https://github.com/nextcloud/server/issues?q=is%3Aopen+is%3Aissue+label%3Abug) OR [Nextcloud Community Forum](https://help.nextcloud.com/) _(I've searched it)_. required: true - label: Nextcloud Server **is** up to date. See [Maintenance and Release Schedule](https://github.com/nextcloud/server/wiki/Maintenance-and-Release-Schedule) for supported versions. required: true - label: I agree to follow Nextcloud's [Code of Conduct](https://nextcloud.com/contribute/code-of-conduct/). required: true - type: textarea id: bug-description attributes: label: Bug description description: | Provide a description of the bug you're experiencing. Don't just expect someone will guess what your specific problem is and provide full details. validations: required: true - type: textarea id: reproduce attributes: label: Steps to reproduce description: | Describe the steps to reproduce the bug. The better your description is _(go 'here', click 'there'...)_ the fastest you'll get an _(accurate)_ answer. value: | 1. 2. 3. validations: required: true - type: textarea id: expected-behavior attributes: label: Expected behavior description: Describe what you expected to happen instead. validations: required: true - type: dropdown id: install-method attributes: label: Installation method description: | Select installation method you've used. _Describe the method in the "Additional info" section if you chose "Other"._ options: - "Community Web installer on a VPS or web space" - "Community Manual installation with Archive" - "Community Docker image" - "Community NextcloudPi appliance" - "Community SNAP package" - "Community VM appliance" - "Other Community project" - "Official All-in-One appliance" - type: dropdown id: nextcloud-version attributes: label: Nextcloud Server version description: | Select Nextcloud Server version. _Versions not listed here are not maintained and not supported anymore_ options: - "25" - "26" - "27" - "master" validations: required: true - type: dropdown id: system attributes: label: Operating system description: | Select operating system where Nextcloud Server is installed. _Describe in the "Additional info" section if you chose "Other"._ options: - "Debian/Ubuntu" - "RHEL/CentOS" - "Other" - type: dropdown id: php attributes: label: PHP engine version description: | Select PHP engine version serving Nextcloud Server. _Describe in the "Additional info" section if you chose "Other"._ options: - "PHP 7.4" - "PHP 8.0" - "PHP 8.1" - "PHP 8.2" - "Other" - type: dropdown id: webserver attributes: label: Web server description: | Select Webserver serving Nextcloud Server. _Describe in the "Additional info" section if you chose "Other"._ options: - "Apache (supported)" - "Nginx" - "Other" - type: dropdown id: database attributes: label: Database engine version description: | Select Database engine serving Nextcloud Server. _Describe in the "Additional info" section if you chose "Other"._ options: - "MySQL" - "MariaDB" - "PostgreSQL" - "SQlite" - "Oracle" - "Other" - type: dropdown id: fresh attributes: label: Is this bug present after an update or on a fresh install? description: | Select if bug is present after an update or on a fresh install. options: - "Updated from a MINOR version (ex. 22.1 to 22.2)" - "Upgraded to a MAJOR version (ex. 22 to 23)" - "Fresh Nextcloud Server install" - type: dropdown id: encryption attributes: label: Are you using the Nextcloud Server Encryption module? description: Select if encryption is Enabled on your Nextcloud Server. options: - "Encryption is Enabled" - "Encryption is Disabled" - type: checkboxes id: users attributes: label: What user-backends are you using? description: | Select **all** user-backends Enabled on your Nextcloud Server. _Describe in the "Additional info" section if you chose "Other"._ options: - label: "Default user-backend _(database)_" - label: "LDAP/ Active Directory" - label: "SSO - SAML" - label: "Other" - type: textarea id: configs attributes: label: Configuration report description: | Provide information about your configuration. To get this information, execute one of the following commands on the CLI: ```shell sudo -u www-data php occ config:list system php occ config:list system ./occ config:list system ``` > NOTE: This will be automatically formatted into code for better readability. render: shell - type: textarea id: apps attributes: label: List of activated Apps description: | Provide information about your apps. To get this information, execute one of the following commands on the CLI: ```shell sudo -u www-data php occ app:list php occ app:list ./occ app:list ``` > NOTE: This will be automatically formatted into code for better readability. render: shell - type: textarea id: nextcloud-signingstatus attributes: label: Nextcloud Signing status description: | Provide Nextcloud Signing status. First, login as Admin user into your Nextcloud, then access this URL: ```shell https://yournextcloud.tld/index.php/settings/integrity/failed ``` > NOTE: This will be automatically formatted into code for better readability. render: shell - type: textarea id: nextcloud-log attributes: label: Nextcloud Logs description: | Provide Nextcloud logs lines. Copy all contents from `data/nextcloud.log` or a RAW from `/settings/admin/logging` section: > NOTE: This will be automatically formatted into code for better readability. render: shell - type: textarea id: additional-info attributes: label: Additional info description: Any additional information related to the issue (ex. browser console errors, software versions).