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@@ -11,6 +11,13 @@ TURN server.
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The following sections describe how to install [coturn](<https://github.com/coturn/coturn>) (which implements the TURN REST API) and integrate it with synapse.
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+## Requirements
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+For TURN relaying with `coturn` to work, it must be hosted on a server/endpoint with a public IP.
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+Hosting TURN behind a NAT (even with appropriate port forwarding) is known to cause issues
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+and to often not work.
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## `coturn` Setup
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### Initial installation
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