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                <ol class="chapter"><li class="chapter-item expanded affix "><li class="part-title">Introduction</li><li class="chapter-item expanded "><a href="welcome_and_overview.html">Welcome and Overview</a></li><li class="chapter-item expanded affix "><li class="part-title">Setup</li><li class="chapter-item expanded "><a href="setup/installation.html">Installation</a></li><li class="chapter-item expanded "><a href="postgres.html" class="active">Using Postgres</a></li><li class="chapter-item expanded "><a href="reverse_proxy.html">Configuring a Reverse Proxy</a></li><li class="chapter-item expanded "><a href="setup/forward_proxy.html">Configuring a Forward/Outbound Proxy</a></li><li class="chapter-item expanded "><a href="turn-howto.html">Configuring a Turn Server</a></li><li class="chapter-item expanded "><a href="delegate.html">Delegation</a></li><li class="chapter-item expanded affix "><li class="part-title">Upgrading</li><li class="chapter-item expanded "><a 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expanded "><a href="usage/administration/monitoring/reporting_homeserver_usage_statistics.html">Reporting Homeserver Usage Statistics</a></li></ol></li><li class="chapter-item expanded "><a href="usage/administration/monthly_active_users.html">Monthly Active Users</a></li><li class="chapter-item expanded "><a href="usage/administration/understanding_synapse_through_grafana_graphs.html">Understanding Synapse Through Grafana Graphs</a></li><li class="chapter-item expanded "><a href="usage/administration/useful_sql_for_admins.html">Useful SQL for Admins</a></li><li class="chapter-item expanded "><a href="usage/administration/database_maintenance_tools.html">Database Maintenance Tools</a></li><li class="chapter-item expanded "><a href="usage/administration/state_groups.html">State Groups</a></li><li class="chapter-item expanded "><a href="usage/administration/request_log.html">Request log format</a></li><li class="chapter-item expanded "><a href="usage/administration/admin_faq.html">Admin 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                        <h1 id="using-postgres"><a class="header" href="#using-postgres">Using Postgres</a></h1>
<p>Synapse supports PostgreSQL versions 10 or later.</p>
<h2 id="install-postgres-client-libraries"><a class="header" href="#install-postgres-client-libraries">Install postgres client libraries</a></h2>
<p>Synapse will require the python postgres client library in order to
connect to a postgres database.</p>
<ul>
<li>
<p>If you are using the <a href="setup/installation.html#matrixorg-packages">matrix.org debian/ubuntu
packages</a>, the necessary python
library will already be installed, but you will need to ensure the
low-level postgres library is installed, which you can do with
<code>apt install libpq5</code>.</p>
</li>
<li>
<p>For other pre-built packages, please consult the documentation from
the relevant package.</p>
</li>
<li>
<p>If you installed synapse <a href="setup/installation.html#installing-from-source">in a
virtualenv</a>, you can install
the library with:</p>
<pre><code>~/synapse/env/bin/pip install &quot;matrix-synapse[postgres]&quot;
</code></pre>
<p>(substituting the path to your virtualenv for <code>~/synapse/env</code>, if
you used a different path). You will require the postgres
development files. These are in the <code>libpq-dev</code> package on
Debian-derived distributions.</p>
</li>
</ul>
<h2 id="set-up-database"><a class="header" href="#set-up-database">Set up database</a></h2>
<p>Assuming your PostgreSQL database user is called <code>postgres</code>, first authenticate as the database user with:</p>
<pre><code class="language-sh">su - postgres
# Or, if your system uses sudo to get administrative rights
sudo -u postgres bash
</code></pre>
<p>Then, create a postgres user and a database with:</p>
<pre><code class="language-sh"># this will prompt for a password for the new user
createuser --pwprompt synapse_user

createdb --encoding=UTF8 --locale=C --template=template0 --owner=synapse_user synapse
</code></pre>
<p>The above will create a user called <code>synapse_user</code>, and a database called
<code>synapse</code>.</p>
<p>Note that the PostgreSQL database <em>must</em> have the correct encoding set
(as shown above), otherwise it will not be able to store UTF8 strings.</p>
<p>You may need to enable password authentication so <code>synapse_user</code> can
connect to the database. See
<a href="https://www.postgresql.org/docs/current/auth-pg-hba-conf.html">https://www.postgresql.org/docs/current/auth-pg-hba-conf.html</a>.</p>
<h2 id="synapse-config"><a class="header" href="#synapse-config">Synapse config</a></h2>
<p>When you are ready to start using PostgreSQL, edit the <code>database</code>
section in your config file to match the following lines:</p>
<pre><code class="language-yaml">database:
  name: psycopg2
  args:
    user: &lt;user&gt;
    password: &lt;pass&gt;
    database: &lt;db&gt;
    host: &lt;host&gt;
    cp_min: 5
    cp_max: 10
</code></pre>
<p>All key, values in <code>args</code> are passed to the <code>psycopg2.connect(..)</code>
function, except keys beginning with <code>cp_</code>, which are consumed by the
twisted adbapi connection pool. See the <a href="https://www.postgresql.org/docs/current/libpq-connect.html#LIBPQ-PARAMKEYWORDS">libpq
documentation</a>
for a list of options which can be passed.</p>
<p>You should consider tuning the <code>args.keepalives_*</code> options if there is any danger of
the connection between your homeserver and database dropping, otherwise Synapse
may block for an extended period while it waits for a response from the
database server. Example values might be:</p>
<pre><code class="language-yaml">database:
  args:
    # ... as above

    # seconds of inactivity after which TCP should send a keepalive message to the server
    keepalives_idle: 10

    # the number of seconds after which a TCP keepalive message that is not
    # acknowledged by the server should be retransmitted
    keepalives_interval: 10

    # the number of TCP keepalives that can be lost before the client's connection
    # to the server is considered dead
    keepalives_count: 3
</code></pre>
<h2 id="tuning-postgres"><a class="header" href="#tuning-postgres">Tuning Postgres</a></h2>
<p>The default settings should be fine for most deployments. For larger
scale deployments tuning some of the settings is recommended, details of
which can be found at
<a href="https://wiki.postgresql.org/wiki/Tuning_Your_PostgreSQL_Server">https://wiki.postgresql.org/wiki/Tuning_Your_PostgreSQL_Server</a>.</p>
<p>In particular, we've found tuning the following values helpful for
performance:</p>
<ul>
<li><code>shared_buffers</code></li>
<li><code>effective_cache_size</code></li>
<li><code>work_mem</code></li>
<li><code>maintenance_work_mem</code></li>
<li><code>autovacuum_work_mem</code></li>
</ul>
<p>Note that the appropriate values for those fields depend on the amount
of free memory the database host has available.</p>
<p>Additionally, admins of large deployments might want to consider using huge pages
to help manage memory, especially when using large values of <code>shared_buffers</code>. You
can read more about that <a href="https://www.postgresql.org/docs/10/kernel-resources.html#LINUX-HUGE-PAGES">here</a>.</p>
<h2 id="porting-from-sqlite"><a class="header" href="#porting-from-sqlite">Porting from SQLite</a></h2>
<h3 id="overview"><a class="header" href="#overview">Overview</a></h3>
<p>The script <code>synapse_port_db</code> allows porting an existing synapse server
backed by SQLite to using PostgreSQL. This is done in as a two phase
process:</p>
<ol>
<li>Copy the existing SQLite database to a separate location and run
the port script against that offline database.</li>
<li>Shut down the server. Rerun the port script to port any data that
has come in since taking the first snapshot. Restart server against
the PostgreSQL database.</li>
</ol>
<p>The port script is designed to be run repeatedly against newer snapshots
of the SQLite database file. This makes it safe to repeat step 1 if
there was a delay between taking the previous snapshot and being ready
to do step 2.</p>
<p>It is safe to at any time kill the port script and restart it.</p>
<p>However, under no circumstances should the SQLite database be <code>VACUUM</code>ed between
multiple runs of the script. Doing so can lead to an inconsistent copy of your database
into Postgres.
To avoid accidental error, the script will check that SQLite's <code>auto_vacuum</code> mechanism
is disabled, but the script is not able to protect against a manual <code>VACUUM</code> operation
performed either by the administrator or by any automated task that the administrator
may have configured.</p>
<p>Note that the database may take up significantly more (25% - 100% more)
space on disk after porting to Postgres.</p>
<h3 id="using-the-port-script"><a class="header" href="#using-the-port-script">Using the port script</a></h3>
<p>Firstly, shut down the currently running synapse server and copy its
database file (typically <code>homeserver.db</code>) to another location. Once the
copy is complete, restart synapse. For instance:</p>
<pre><code class="language-sh">synctl stop
cp homeserver.db homeserver.db.snapshot
synctl start
</code></pre>
<p>Copy the old config file into a new config file:</p>
<pre><code class="language-sh">cp homeserver.yaml homeserver-postgres.yaml
</code></pre>
<p>Edit the database section as described in the section <em>Synapse config</em>
above and with the SQLite snapshot located at <code>homeserver.db.snapshot</code>
simply run:</p>
<pre><code class="language-sh">synapse_port_db --sqlite-database homeserver.db.snapshot \
    --postgres-config homeserver-postgres.yaml
</code></pre>
<p>The flag <code>--curses</code> displays a coloured curses progress UI.</p>
<p>If the script took a long time to complete, or time has otherwise passed
since the original snapshot was taken, repeat the previous steps with a
newer snapshot.</p>
<p>To complete the conversion shut down the synapse server and run the port
script one last time, e.g. if the SQLite database is at <code>homeserver.db</code>
run:</p>
<pre><code class="language-sh">synapse_port_db --sqlite-database homeserver.db \
    --postgres-config homeserver-postgres.yaml
</code></pre>
<p>Once that has completed, change the synapse config to point at the
PostgreSQL database configuration file <code>homeserver-postgres.yaml</code>:</p>
<pre><code class="language-sh">synctl stop
mv homeserver.yaml homeserver-old-sqlite.yaml
mv homeserver-postgres.yaml homeserver.yaml
synctl start
</code></pre>
<p>Synapse should now be running against PostgreSQL.</p>
<h2 id="troubleshooting"><a class="header" href="#troubleshooting">Troubleshooting</a></h2>
<h3 id="alternative-auth-methods"><a class="header" href="#alternative-auth-methods">Alternative auth methods</a></h3>
<p>If you get an error along the lines of <code>FATAL:  Ident authentication failed for user &quot;synapse_user&quot;</code>, you may need to use an authentication method other than
<code>ident</code>:</p>
<ul>
<li>
<p>If the <code>synapse_user</code> user has a password, add the password to the <code>database:</code>
section of <code>homeserver.yaml</code>. Then add the following to <code>pg_hba.conf</code>:</p>
<pre><code>host    synapse     synapse_user    ::1/128     md5  # or `scram-sha-256` instead of `md5` if you use that
</code></pre>
</li>
<li>
<p>If the <code>synapse_user</code> user does not have a password, then a password doesn't
have to be added to <code>homeserver.yaml</code>. But the following does need to be added
to <code>pg_hba.conf</code>:</p>
<pre><code>host    synapse     synapse_user    ::1/128     trust
</code></pre>
</li>
</ul>
<p>Note that line order matters in <code>pg_hba.conf</code>, so make sure that if you do add a
new line, it is inserted before:</p>
<pre><code>host    all         all             ::1/128     ident
</code></pre>
<h3 id="fixing-incorrect-collate-or-ctype"><a class="header" href="#fixing-incorrect-collate-or-ctype">Fixing incorrect <code>COLLATE</code> or <code>CTYPE</code></a></h3>
<p>Synapse will refuse to set up a new database if it has the wrong values of
<code>COLLATE</code> and <code>CTYPE</code> set. Synapse will also refuse to start an existing database with incorrect values
of <code>COLLATE</code> and <code>CTYPE</code> unless the config flag <code>allow_unsafe_locale</code>, found in the 
<code>database</code> section of the config, is set to true. Using different locales can cause issues if the locale library is updated from
underneath the database, or if a different version of the locale is used on any
replicas.</p>
<p>If you have a databse with an unsafe locale, the safest way to fix the issue is to dump the database and recreate it with
the correct locale parameter (as shown above). It is also possible to change the
parameters on a live database and run a <code>REINDEX</code> on the entire database,
however extreme care must be taken to avoid database corruption.</p>
<p>Note that the above may fail with an error about duplicate rows if corruption
has already occurred, and such duplicate rows will need to be manually removed.</p>
<h3 id="fixing-inconsistent-sequences-error"><a class="header" href="#fixing-inconsistent-sequences-error">Fixing inconsistent sequences error</a></h3>
<p>Synapse uses Postgres sequences to generate IDs for various tables. A sequence
and associated table can get out of sync if, for example, Synapse has been
downgraded and then upgraded again.</p>
<p>To fix the issue shut down Synapse (including any and all workers) and run the
SQL command included in the error message. Once done Synapse should start
successfully.</p>

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