Bug-form.htm 5.2 KB

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  1. <!DOCTYPE HTML PUBLIC "-//W3C//DTD HTML 4.01 Transitional//EN" "http://www.w3.org/TR/html4/loose.dtd">
  2. <html>
  3. <head>
  4. <title>Ghostscript problem report form</title>
  5. <!-- $Id: Bug-form.htm,v 1.49 2005/10/20 19:46:23 ray Exp $ -->
  6. <!-- Originally: bug-form.txt -->
  7. <link rel="stylesheet" type="text/css" href="gs.css" title="Ghostscript Style">
  8. </head>
  9. <body>
  10. <!-- [1.0 begin visible header] ============================================ -->
  11. <!-- [1.1 begin headline] ================================================== -->
  12. <h1>Ghostscript problem report form</h1>
  13. <!-- [1.1 end headline] ==================================================== -->
  14. <!-- [1.0 end visible header] ============================================== -->
  15. <!-- [2.0 begin contents] ================================================== -->
  16. <p>
  17. Before using this form, please read the <a
  18. href="Bug-info.htm">instructions</a> for reporting problems. If you are
  19. running a developer or beta version of Ghostscript, and you are an
  20. experienced tester (for example, if you have been testing Ghostscript
  21. for more than a year, or you have already submitted at least two problem
  22. reports that we accepted for investigation), you can send an informal report
  23. to the place indicated below. Otherwise, please fill out this form
  24. completely. Fill out <strong>all</strong> applicable items in this form.
  25. <p>
  26. Most importantly, you <strong>must</strong> include all data (PostScript files,
  27. PDF files, batch/script files, and/or fonts) required to reproduce the problem,
  28. either
  29. by giving a URL from which we can download the data, or by including the
  30. data with the report itself. If you don't include this information, we can't
  31. investigate the problem. Please note that the bug reports are publicly
  32. archived, so the information you provide will be generally available. If the
  33. test data absolutely must remain confidential, please so indicate on the form
  34. below and provide an address we may contact privately for the file.
  35. <p>
  36. Once you have prepared the report, go to <a
  37. href="http://bugs.ghostscript.com"
  38. class="offsite">http://bugs.ghostscript.com</a>.
  39. and follow the instructions there. Data files can be attached to the
  40. bug report after the bug is submitted.
  41. Use the completed problem reporting form as
  42. the body of the Bugzilla submission. If by some reason the Bugzilla doesn't
  43. work for you, bugs can be submitted as follows:
  44. <ul>
  45. <li>If you are running MS-DOS, MS Windows, or OS/2, and you are reasonably
  46. sure that the problem is specific to your platform, mail to <a
  47. href="mailto:bug-gswin@ghostscript.com">bug-gswin@ghostscript.com</a>.
  48. <li>If you are running MacOS, and you are reasonably sure that the problem
  49. is specific to the Mac, mail to <a
  50. href="mailto:mac-gs@ghostscript.com">mac-gs@ghostscript.com</a>.
  51. <li>Otherwise, mail to <a
  52. href="mailto:bug-gs@ghostscript.com">bug-gs@ghostscript.com</a>.
  53. </ul>
  54. <p>
  55. Fully completed problem reports help us improve Ghostscript. Thanks in
  56. advance.
  57. <pre>
  58. ------------------------------------------------------------------------
  59. Symptoms:
  60. ------------------------------------------------------------------------
  61. Ghostscript version (or include output from "gs -h"):
  62. ------------------------------------------------------------------------
  63. Where you got Ghostscript:
  64. ------------------------------------------------------------------------
  65. Hardware system you are using (including printer model if the problem
  66. involves printing):
  67. ------------------------------------------------------------------------
  68. Operating system you are using:
  69. ------------------------------------------------------------------------
  70. If you are using X Windows, and your problem involved output to the
  71. screen, the output from running xdpyinfo and xwininfo:
  72. ------------------------------------------------------------------------
  73. C compiler you are using, including its version, if you compiled
  74. Ghostscript yourself:
  75. ------------------------------------------------------------------------
  76. If you compiled Ghostscript yourself, changes you made to the makefiles:
  77. ------------------------------------------------------------------------
  78. Environment variables:
  79. GS_DEVICE
  80. GS_FONTPATH
  81. GS_LIB
  82. GS_OPTIONS
  83. ------------------------------------------------------------------------
  84. Command line:
  85. ------------------------------------------------------------------------
  86. URL or FTP location of test files (include the data at the end of this
  87. form if 500K or less):
  88. ------------------------------------------------------------------------
  89. Suggested fix, if any:
  90. ------------------------------------------------------------------------
  91. Other comments:
  92. </pre>
  93. <!-- [2.0 end contents] ==================================================== -->
  94. <!-- [3.0 begin visible trailer] =========================================== -->
  95. <hr>
  96. <p>
  97. <small>Copyright &copy; 1996, 2001 artofcode LLC. All rights
  98. reserved.</small>
  99. <p>
  100. <small>This file is part of AFPL Ghostscript. See the <a
  101. href="Public.htm">Aladdin Free Public License</a> (the "License") for full
  102. details of the terms of using, copying, modifying, and redistributing AFPL
  103. Ghostscript.</small>
  104. <p>
  105. <small>Ghostscript version 8.53, 20 October 2005
  106. <!-- [3.0 end visible trailer] ============================================= -->
  107. </body>
  108. </html>