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3.troubleshooting.yml

3.troubleshooting.yml 2.2 KB
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  1. name: Deployment troubleshooting
    2. 

  2. description: |
    3. 

  3.   You are a server administrator and you are encountering a technical issue during installation, upgrade or operations of Mastodon.
    4. 

  4. labels: ['status/to triage']
    5. 

  5. type: 'Troubleshooting'
    6. 

  6. body:
    7. 

  7.   - type: markdown
    8. 

  8.     attributes:
    9. 

  9.       value: |
    10. 

  10.         Make sure that you are submitting a new bug that was not previously reported or already fixed.
    11. 

  11. 

  12.         Please use a concise and distinct title for the issue.
    13. 

  13.   - type: textarea
    14. 

  14.     attributes:
    15. 

  15.       label: Steps to reproduce the problem
    16. 

  16.       description: What were you trying to do?
    17. 

  17.       value: |
    18. 

  18.         1.
    19. 

  19.         2.
    20. 

  20.         3.
    21. 

  21.         ...
    22. 

  22.     validations:
    23. 

  23.       required: true
    24. 

  24.   - type: input
    25. 

  25.     attributes:
    26. 

  26.       label: Expected behaviour
    27. 

  27.       description: What should have happened?
    28. 

  28.     validations:
    29. 

  29.       required: true
    30. 

  30.   - type: input
    31. 

  31.     attributes:
    32. 

  32.       label: Actual behaviour
    33. 

  33.       description: What happened?
    34. 

  34.     validations:
    35. 

  35.       required: true
    36. 

  36.   - type: textarea
    37. 

  37.     attributes:
    38. 

  38.       label: Detailed description
    39. 

  39.     validations:
    40. 

  40.       required: false
    41. 

  41.   - type: input
    42. 

  42.     attributes:
    43. 

  43.       label: Mastodon instance
    44. 

  44.       description: The address of the Mastodon instance where you experienced the issue
    45. 

  45.       placeholder: mastodon.social
    46. 

  46.     validations:
    47. 

  47.       required: true
    48. 

  48.   - type: input
    49. 

  49.     attributes:
    50. 

  50.       label: Mastodon version
    51. 

  51.       description: |
    52. 

  52.         This is displayed at the bottom of the About page, eg. `v4.4.0-alpha.1`
    53. 

  53.       placeholder: v4.3.0
    54. 

  54.     validations:
    55. 

  55.       required: false
    56. 

  56.   - type: textarea
    57. 

  57.     attributes:
    58. 

  58.       label: Environment
    59. 

  59.       description: |
    60. 

  60.         Details about your environment, like how Mastodon is deployed, if containers are used, version numbers, etc.
    61. 

  61.       value: |
    62. 

  62.         Please at least include those informations:
    63. 

  63.         - Operating system: (eg. Ubuntu 22.04)
    64. 

  64.         - Ruby version: (from `ruby --version`, eg. v3.3.5)
    65. 

  65.         - Node.js version: (from `node --version`, eg. v20.18.0)
    66. 

  66.     validations:
    67. 

  67.       required: false
    68. 

  68.   - type: textarea
    69. 

  69.     attributes:
    70. 

  70.       label: Technical details
    71. 

  71.       description: |
    72. 

  72.         Any additional technical details you may have, like logs or error traces
    73. 

  73.     validations:
    74. 

  74.       required: false
    75.